Last updated: 2026-09-28

Shipping Scope

United States, Europe

Order Processing

Within 10 days after payment

Shipping Method and Estimated Delivery Time

United States 15 business days

Shipping Fee

Free shipping

Customs Clearance, Duties, and Taxes

Tax included

Order Modification and Address Verification

If you need to modify the address or order content, please contact support@mitakeji.com as soon as possible before shipment. Once the order is delivered to the carrier, it may not be possible to change or intercept it; if actual expenses are incurred, we will explain them to you and handle them in accordance with agreed rules and applicable laws.

Logistics Tracking and Delivery Exceptions

After shipment, we will provide available logistics information through the order contact information or the order inquiry portal. If there is a long period without updates, suspected loss, damage, or delivery exceptions, please contact us in a timely manner, and we will assist in verifying with the carrier and handle it in accordance with the order agreement and applicable laws.

Contact Us

For inquiries regarding shipping, customs clearance, or delivery progress, please provide the order number and problem description via support@mitakeji.com.